Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@paperbotanica.co.uk

About our Flowers

With the appropriate care, paper flowers will last many years. However, they are delicate pieces and sensitive to the pass of time. The color may fade slowly, especially if exposed to sunlight and high humidity environments could alter the shape. But in normal circumstance, you will not appreciate any change on them in years.

Paper flowers require very little maintenance. Following some basic recommendations will ensure you get the most of your paper blooms over time. Keeping your blooms away from water, high humidity conditions and direct sunlight will help to keep the colors and shape as the first day. If needed, the flowers can be dusted by using a soft brush.

That is a common question and in short, I said it will depend on the type of flower. Some complex large flowers such as Peonies or dinner plate Dahlias can take as much as a few days where others may be done in an hour.

The process often involves different stages, I could spend hours just dying, painting or cutting petals in preparation, so a lot of times is hard to know how long did a flower take to make.

I enjoy working with personalized orders and custom orders when the time allows me. Please do send me a message and I will be happy to discuss your ideas.

I am also happy to recreate and reinvent some of my past work, if you see something you really like and is sold out. 

Shipping

Processing Times & Method

The time I need to prepare an order for dispatch varies, but it is usually between 1-3 working days. For details, see individual items.

If your order is urgent, let us know by adding a note to your order and we will do our best to prioritize your order. For other upgrades on shipping please contact us prior placing your order.

Shipping charges for your order will be calculated and displayed at checkout. For UK deliveries your items will be sent via Royal Mail 1st Class or courier depending on the item. You will be inform and a tracking number will be provided when relevant.

Wrapping and Packaging

Flowers and bouquets will come wrapped and ready to give using paper and tissue. We make an effort for our packaging materials to be biodegradable (like our bubble wrap) and compostable using paper and cardboard for padding. 

We also recycle the packaging from our providers and we encourage our customers to do the same looking for ways to recycle, composting when possible, or reuse.

When buying multiple items, these will be packed together in the same box, if the size allows it. If you require individual boxes, please let us know by adding a note to your order.